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Privacy Policy

Saiva Healthcare.

Effective Date: 10.01.2026
Saiva Healthcare (“Saiva”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit or use our website and services.

If you do not agree with this Privacy Policy, please do not use our website or services.

 

1) Who We Are (Contact Details)

Saiva Healthcare
Address: 91 East Bhatia Nagar, Yamuna Nagar, Haryana, India
Phone: 93683-93682
Website: [Your Website URL]
Email: [Your Support Email]

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2) Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

When you fill a form, submit an enquiry, place an order, request a call, or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Address/delivery location (if applicable)

  • Product/service enquiry details

  • Any other information you choose to share

 

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and website interactions

  • Approximate location (city/region) based on IP

  • Referring website/source

We use this information to help diagnose technical issues, maintain website performance, and understand broad user trends.

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C. Optional Demographic Information (If You Provide It)

If our forms request it or you share it, we may collect demographic information (such as zip/pincode, age range, etc.). This is generally used to improve content relevance and user experience.

 

3) How We Use Your Information

We may use your information to:

  • Respond to your queries and provide requested information

  • Process orders, requests, and service enquiries (if applicable)

  • Contact you when necessary regarding your request

  • Improve our website, products, and services

  • Personalize content and user experience

  • Send updates or promotional communication (only where permitted, and you can opt out anytime)

  • Prevent fraud, misuse, or security threats

  • Comply with legal obligations

 

4) Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Ensure the website functions properly

  • Remember preferences (where applicable)

  • Analyze traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect certain site functions.

 

5) Forms, Enquiries, Orders, Surveys & Promotions

A. Registration / Contact / Enquiry Forms

If you submit a form, we use your details to respond and communicate with you regarding your request.

 

B. Orders / Service Requests (If Applicable)

If our website allows ordering or booking, we use your information to:

  • Fulfill the order/service request

  • Confirm details and communicate updates

  • Provide customer support

 

C. Surveys (If We Run Any)

If we run surveys, we may collect contact and demographic information to:

  • Share relevant information about Saiva

  • Improve services and user experience

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D. Contests / Promotions (If We Run Any)

If we run contests or promotions, we may collect contact and demographic information for:

  • Administering the contest

  • Communicating with winners

  • Sharing updates related to the promotion
    (Participation is voluntary and you can choose what to share.)

 

6) Sharing of Information

We do not sell your personal information.

We may share limited information only:

  • With service providers who help us run our website/business (hosting, analytics, delivery/logistics, communication tools), under confidentiality obligations

  • If required to comply with law, court orders, or government requests

  • To protect Saiva’s legal rights, users’ safety, or prevent fraud/security threats

  • In the event of a business transfer (merger/acquisition), where permitted by law

 

7) Links to Other Websites

Our website may contain links to third-party websites. Saiva is not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

 

8) Data Security

We take reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

 

9) Your Choices / Opt-Out

You can:

  • Opt out of promotional messages anytime by replying “STOP” (for SMS/WhatsApp) or using the unsubscribe option (for email), where available

  • Request correction or deletion of your data (subject to legal and business requirements)

To make such requests, contact us at: [Your Support Email] or call 93683-93682.

 

10) Children’s Privacy

Our website/services are not intended for children under 18. We do not knowingly collect personal information from children.

 

11) Data Retention

We retain personal information only as long as needed for:

  • The purposes described in this policy

  • Business, accounting, or legal requirements

 

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

 

13) Contact Us

For questions, concerns, or requests related to privacy, contact:

Saiva Healthcare
91 East Bhatia Nagar, Yamuna Nagar, Haryana, India
Phone: 93683-93682
Email: [Your Support Email]

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